Salesforce Data Cloud, and Einstein Cloud

Salesforce Data Cloud – Arora Infotech

Arora Infotech helps organizations turn disconnected data into real-time intelligence using Salesforce Data Cloud.

We design enterprise data platforms that unify data from CRM, ERP, finance, education, healthcare, and external systems into a single, trusted customer and constituent profile—powering analytics, automation, personalization, and AI across Salesforce.

Data Cloud becomes the foundation for smarter engagement, compliance, and decision-making.

What We Deliver on Salesforce Data Cloud

1. Unified Customer, Student & Citizen Profiles

We build real-time identity resolution across:

  • Salesforce Sales, Service, PSS, Education & FSC

  • Marketing Cloud

  • ERP, SIS, EHR, Finance & Billing systems

  • Data warehouses and data lakes

This creates a single source of truth for every person, household, business, or account.

2. Real-Time Data Ingestion & Harmonization

Arora Infotech connects Data Cloud using:

  • MuleSoft & APIs

  • ETL and streaming pipelines

  • Batch and real-time sync

  • Standard & custom data models

Data is automatically normalized, deduplicated, and enriched so every Salesforce cloud sees the same accurate information.

3. Event-Driven Automation

We enable real-time triggers such as:

  • Application submitted

  • Grant approved

  • Student enrolled

  • Policy changed

  • Payment received

These events instantly drive:

  • Marketing Cloud journeys

  • Service workflows

  • Public Sector approvals

  • Einstein AI predictions

4. Analytics & Insights

We connect Data Cloud to:

  • Tableau

  • CRM Analytics

  • Snowflake

  • Financial and compliance reporting

This gives leaders real-time dashboards for enrollment, grants, revenue, risk, and operations.

5. Governance, Privacy & Compliance

Arora Infotech configures:

  • Data permissions and consent

  • PII masking and segmentation

  • Retention and purge policies

  • Audit and traceability

Your data remains secure, governed, and regulation-ready.

Why Arora Infotech for Data Cloud

We combine enterprise data architecture, Salesforce CRM expertise, and industry compliance.

We help organizations:

  • Break down data silos

  • Enable real-time decision-making

  • Power AI and personalization

  • Improve compliance and reporting

  • Scale Salesforce across the enterprise

Salesforce Einstein AI – Arora Infotech

Arora Infotech brings AI-powered intelligence into Salesforce using Einstein — turning your data into predictions, automation, and insights.

We implement practical, production-grade AI that improves service, sales, education, government programs, and financial operations—not experimental tools.

What We Deliver with Einstein

1. Predictive Insights

We configure Einstein to predict:

  • Student enrollment & dropout risk

  • Grant approval likelihood

  • Case resolution time

  • Customer churn

  • Sales and revenue forecasting

Leaders and frontline teams get AI-driven recommendations directly inside Salesforce.

2. AI-Powered Service

We deploy:

  • Einstein Bots for self-service

  • Case classification and routing

  • Knowledge article recommendations

  • Next-best-action

This reduces workload while improving response times and satisfaction.

3. AI for Marketing & Engagement

We enable:

  • Intelligent audience segmentation

  • Predictive engagement scoring

  • Dynamic personalization

  • Journey optimization

Every message becomes smarter and more relevant.

4. AI for Government & Education

Einstein supports:

  • Fraud and anomaly detection

  • Risk scoring for grants and benefits

  • Student success interventions

  • Compliance and inspection prioritization

This helps agencies and institutions act early, prevent risk, and improve outcomes.

5. Explainable, Secure AI

Arora Infotech ensures Einstein is:

  • Transparent and auditable

  • Secure and role-based

  • Compliant with privacy rules

  • Governed for public-sector and financial use

AI becomes trusted, not a black box.

Why Arora Infotech for Einstein AI

We combine:

  • Salesforce AI

  • Enterprise data

  • Industry compliance

  • Real-world workflows

So your organization gets AI that actually works in production — improving performance, compliance, and user experience.