CRM
With today’s growing proliferation of technology and dynamic market trends, enterprises require a forward-looking CRM that helps them in managing customers across multiple service channels and improve brand identity, customer-response time and sales cycle.
Arora Infotech provides comprehensive CRM solutions to small, medium and large enterprises across the globe. We build, deploy and manage cutting-edge CRM processes and systems utilizing domain knowledge, proven change management, deployment methodologies, efficient in-house tools and strong relations with leading vendors that help our clients move up in the graph of customer acquisition and sales turnaround time.
Offerings
We offer support for testing CRM systems to ensure their operability and functionality before and after implementation, migration and integration utilizing our expertise in a series of QA and testing processes .
CRM Consulting
Our CRM consulting services help clients create a CRM roadmap describing overall CRM strategy and goals. We provide assistance right from strategy definition, conducting architectural review and audits, evaluating CRM software, identifying configurations and optimal solution to help our clients realize the expected return on investment.
CRM Technolgies
- Oracle CRM
- People Soft
- SalesForce
